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Explore Our Legal Terms and Account Rights

aplikasi judol operates under a clear legal framework so you know exactly what governs your account, your data and your transactions — whether you deposit via DANA, OVO…

Jurisdiction-aware termsDANA, OVO, GoPay, QRIS coveredData rights documentedAccount security policyContact path for legal queries

Browse Lobby Read FAQ

Browse the Scope of Our Legal Policy

aplikasi judol Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal policy covers every interaction between you and aplikasi judol: account creation, fund movement through DANA, OVO, GoPay and QRIS, game access and dispute resolution. All terms are written to reflect Indonesian consumer expectations. Where local law permits, you may access the full lobby including

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Live Casino, Aviator and Fish Hunter rooms. Where a service or feature depends on local law, we flag that clearly in the relevant section. We retain transaction records for the period required by applicable regulation, and we do not share your payment-channel identifiers — including your
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QRIS code or linked OVO number — with third parties outside our licensed payment processors. Any update to these terms is communicated via your registered email address at least fourteen days before it takes effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

Open a Channel for Legal and Policy Questions

If you need clarification on any clause, want to request a copy of your personal data or wish to dispute a term as it applies to your account, our team is reachable…

Live Chat — Legal Queue Open the live chat widget and select 'Legal & Policy' from the topic menu. Our agents handle account-rights questions, data requests and terms clarification from 08:00 to 23:00 WIB every day of the week.

Email — Legal Affairs Send a written request to our legal affairs address listed in your account settings. We confirm receipt within one business day and deliver a documented response to data or policy queries within five business days.

In-Account Help Centre Log into your aplikasi judol account, navigate to Settings → Help → Legal Request, and submit a structured form. This creates a tracked case number so you can follow the status of your request in real time.

HOW WE HANDLE POLICY

Switch Between Rights, Data and Security Details

Every account on aplikasi judol is backed by documented practices around data storage, cookie use, session security and retention schedules.

Data Storage

Your personal details and payment-method identifiers — including linked DANA and GoPay handles — are stored on encrypted servers. We do not retain raw card or wallet credentials; only tokenised references used solely for transaction matching.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can review and adjust cookie preferences from the Privacy panel inside your account settings at any time.

Account Security

Two-step verification is available for all accounts and we recommend activating it immediately after your first login. Login attempts from unrecognised devices trigger an email alert to your registered address before access is granted.

Data Retention Schedule

Transaction records — including QRIS and OVO payment confirmations — are retained for five years in line with applicable Indonesian financial regulation. After that period, data is anonymised and removed from our active systems.

Who to Contact for Data Requests

Your data request goes to our dedicated privacy officer. You can reach this role via the Legal Request form in your account or by emailing the address published in the Account Settings → Legal section — not general support.

How to Request Changes or Deletion

Submit a deletion or correction request through the in-account Legal Request form. We confirm the action within five business days and send a written confirmation to your registered email once your data has been amended or removed.

Get Answers to Common Legal and Policy Questions

The questions below reflect what you are most likely to search when reading through our terms. Each answer is specific to how aplikasi judol operates in Indonesia, covering your rights under the policy, how we manage your data and what steps to take if you disagree with a term or want to close your account.

The complete terms are in your account under Settings → Legal Documents. We keep the version date visible at the top of each document so you always know which revision governs your account on a given day.

We collect your name, email address, phone number and the payment-channel identifier you link at registration — for example your DANA or OVO number. We do not collect government ID unless a transaction triggers a verification requirement under Indonesian regulation.

Yes. Submit a Subject Access Request through the Legal Request form in your account settings. We deliver a structured data export to your registered email within five business days of confirming your identity.

Use the live chat Legal Queue or the in-account Legal Request form to open a formal dispute. Include your account ID and the specific clause number. We assign a case number and respond in writing within five business days.

Yes — access to specific lobby sections, including Live Casino tables and Aviator, depends on local law. Where local law permits, your account has full lobby access. Restricted sections are greyed out automatically based on your registered region.

We send a notification to your registered email address at least fourteen days before any material change takes effect. Continued use of your account after the effective date means you accept the updated terms.

Submit a closure and deletion request via the Legal Request form inside your account settings. We process closures within five business days and send written confirmation once your active data has been anonymised in line with our retention schedule.

Explore Our Legal Terms and Account Rights

Open a Channel for Legal and Policy Questions

Switch Between Rights, Data and Security Details

Data Storage

Cookie Policy

Account Security

Data Retention Schedule

Who to Contact for Data Requests

How to Request Changes or Deletion

Get Answers to Common Legal and Policy Questions

01 Where can I read the full terms and conditions for my account?

02 What personal data does aplikasi judol collect when I register?

03 Can I request a copy of all the data aplikasi judol holds about me?

04 How do I dispute a term that I believe was applied incorrectly to my account?

05 Does access to all games and features depend on local law in Indonesia?

06 How will I know if the legal terms change, and how much notice will I receive?

07 How do I close my account and make sure my data is removed?

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