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Explore How We Protect Your Personal Data

At aplikasi judol, your personal data — including account details, deposit records via DANA, OVO, GoPay and QRIS, and browsing activity — is handled under a clear, documented…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records protectedAccount data accessible on your requestIndonesia-based retention rules appliedContact our privacy team within 24 hours

Browse Lobby Read FAQ

Browse the Data We Collect and Why

aplikasi judol Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect registration details such as your name, email address, and phone number. Each time you complete a deposit through DANA, OVO, GoPay or QRIS, a transaction record is created and stored securely. We also collect device identifiers, session

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timestamps, and page interaction data to keep your account secure and to improve how the platform performs for you. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what is needed to complete your transaction. Access
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to your stored data depends on local law, and we honour all valid data-access or deletion requests submitted through our privacy contact channel. Retention periods follow applicable Indonesian data-protection standards.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is stored, want to update your information, or need to submit a formal deletion request, our privacy support team is available every day…

Live Chat Start a live chat session directly from your account dashboard. Our privacy-trained agents are available daily from 08.00 to 22.00 WIB and can log data requests on the spot.

Email Privacy Team Send your data-access or deletion request to our dedicated privacy email address. We acknowledge every request within 24 hours and aim to resolve it within seven calendar days.

Account Settings Panel Head to your account settings, open the Privacy tab, and submit a data-export or correction request without needing to contact support — the form routes directly to our privacy team.

DATA HANDLING STANDARDS

See How We Manage Your Information

Our data-handling practices cover six core areas — from how cookies work in your browser session to how long we keep your QRIS payment records.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can manage cookie preferences from the cookie banner that appears on your first visit or through your browser settings at any time.

Payment Data Retention

Transaction records from DANA, OVO, GoPay and QRIS are retained for the period required under Indonesian financial-record rules. After that retention window closes, payment records are deleted from our active databases automatically.

Account Security

Your account password is stored as a salted hash — we cannot read it in plain text. All login attempts are logged, and any sign-in from an unrecognised device triggers an email verification step before access is granted.

Third-Party Sharing

We share data with payment processors only to the minimum extent needed to process your DANA, OVO, GoPay or QRIS transaction. No personal data is sold, rented or traded to advertisers or data brokers under any circumstance.

Data Retention Period

Active account data is kept for the duration of your account. If you close your account, we retain records only as long as Indonesian law requires, after which your personal data is deleted or anonymised within 30 days.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccurate information, or submit a deletion request at any time. Submit via live chat, email, or the Privacy tab in your account settings — whichever suits you.

Open Answers to Your Privacy Questions

These are the privacy questions we hear most often from our account holders in Indonesia. If your question is not covered here, reach out via live chat between 08.00 and 22.00 WIB — our privacy team will respond within 24 hours.

We collect your name, email address, phone number, and device identifiers at registration. Once you deposit via DANA, OVO, GoPay or QRIS, a transaction record is also created. We collect only what we need to operate your account securely.

Transaction metadata — amount, timestamp, method — is stored for the retention period Indonesian law requires. We do not store full DANA or OVO wallet credentials on our servers; payment authentication happens directly through each payment processor's own secure environment.

Yes. Submit a data-export request through the Privacy tab in your account settings or by emailing our privacy team. We will compile and send your data file within seven calendar days of receiving a verified request.

Open the Privacy tab in your account settings and select 'Request Deletion', or contact our privacy team via live chat or email. Deletion is processed within 30 days, subject to any retention period required under Indonesian financial-record rules.

We share data with payment processors such as DANA, OVO, GoPay and QRIS only to complete your transactions. We do not sell, rent or share your personal data with advertisers or unrelated third parties under any circumstances.

Session cookies keep you logged in; analytics cookies help us find and fix slow-loading pages. You can accept or decline non-essential cookies via the cookie banner on your first visit, or adjust settings in your browser at any time.

Our privacy practices follow a single internal standard across all of Indonesia. Specific rights around data access and deletion depend on local law, and where local law permits broader rights, we will honour those additional entitlements when you submit a request.

Explore How We Protect Your Personal Data

Reach Our Privacy Team Directly

See How We Manage Your Information

Cookie Usage

Payment Data Retention

Account Security

Third-Party Sharing

Data Retention Period

Your Right to Request Changes

Open Answers to Your Privacy Questions

01 What personal data does aplikasi judol collect when I open an account?

02 Are my DANA or OVO payment details stored after a transaction?

03 Can I request a copy of all the data you hold about me?

04 How do I ask aplikasi judol to delete my personal data?

05 Does aplikasi judol share my data with other companies?

06 How does aplikasi judol use cookies and can I turn them off?

07 Does the privacy policy apply differently depending on where I am in Indonesia?

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